Frequently Asked Questions


You can register by clicking on the “Sign In” section located at the top right corner on the home page. Please provide the required information in the form that appears and click on submit. We will send a one-time password (OTP) to verify your mobile number. Post verification, you can start shopping on
Yes, you do need to register before shopping with us. However, you can browse the website without registration. You are required to login or register while you checkout.
Each email ID/login ID and mobile number can only be associated with one customer account.


You can prepare your cart and select the address you want the order to be delivered at. The availability of the product will be dependent on the selected address. Product without availability will be shown as ‘Out of stock’. You may remove them or add similar products as per your convenience.
Upon the successful completion of your order, an order confirmation e-mail and SMS containing your order details will be sent to your registered email ID and phone number.
No, currently this service is not available.
Currently, there is no provision to modify the order once it is placed. You may cancel the order until it is shipped. You may request for a return of the ordered product as per the return policy.


You can check the service availability of your area while selecting your pin code when you place your order.
You can check for an estimated date of delivery on the product description page by entering your pin code. Date of delivery may vary from product to product and is also dependent on the pin code of the delivery address. We try our best to delivery your orders as earliest.
A Delivery fee is the amount that is charged to a customer, aside from the order total, to cover shipping and handling costs. We are not charging any delivery charges for orders above Rs.1000. As a goodwill gesture to our new customer, we do not charge any delivery fee for your first order.
Delivery fee for an order is calculated based on the order value and product category/type. We are not charging any delivery fees for orders above Rs.1000 and for your first order.
In case of complete cancellation of order, delivery fee will be refunded to you along with the product amount you paid. In case of return of already delivered product, delivery fee will not be refunded, only product amount will be refunded.
No coupon/discount/offer is required to avail this offer. The order value should be more than Rs.1000 to get the free delivery.
Delivery fee will not be refunded, in case of both complete/partial return of order, as it is charged as a service for the order which has been already delivered..

Login / Account Related

My Account’ is the section where you can view your Personal Information, Order History and Shopping List.
You may have entered incorrect login details. Please enter the correct information & try again. In case the issue persists, please write to us at or call us at 9917307373

Gift/ offer Voucher

Adhvikpure Gift voucher is valid only for a limited period.
Adhvikpure Gift voucher can be used to purchase eligible items on To do so, select the Adhvikpure Gift Voucher option on the payment method selection page. You can also combine other available payment modes with your Adhvikpure Gift Voucher amount to complete a purchase.
All eligible products sold on can be purchased using a Adhvikpure Gift Voucher. Adhvikpure Gift Voucher cannot be used to purchase Third Party products.
In case of any issues faced while redeeming the Adhvikpure Gift Voucher, you can reach to customer service desk at: 9917307373 or